Professionalism in E-mail

E-mail is the most common method of communication among business professionals today. It allows people to communicate with numerous people from various organizations regarding many different topics. This saves countless hours for many people, ultimately making the business more efficient. However, there are some downfalls to electronic communication. While it does speed up the communication […]

The new Silicon Valley?

I remember in the 90’s when during the tech boom there were countless new programs and technologies being introduced. Silicon Valley was the Mecca for all tech companies. Everybody thought that they had the new and best thing that would make them bigger than Microsoft. This all occurred in recent memory and we all know […]

Article in Exchange Magazine

One of our Business Development Managers has had an article in the June edition of Exchange Magazine about how the SRED program can be used to help improve your business’s bottom line. You can read this article here.

The Importance of Customer Service

What do you think of when you hear the term “Customer Service”? The first things that come to my mind are retail jobs and call centres. But, if you think about it, pretty much everything that you do at work on a daily basis will involve some sort of customer service. (This, of course would […]

“Real People” friendly

Over the weekend, I came across a blog post about whether our blogs are “Real People” friendly, and that got me to thinking. Yes, it’s important that our blogs are “real people” friendly… but so is everything that we use to communicate with present and potential customers and business contacts. How often do you use […]

Online Networking for Businesses

Media has been all abuzz about online social networking in the past couple of years. While it has been around in some form or another since the early 90s, it wasn’t until sites like MySpace hit that people really started to take notice. Now you can find social networking sites everywhere – and most people […]

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