Trailblazing or Treading Water?

With 2009 officially over, it’s time to look back on your year. While there’s no argument that this year was a hard one, the best thing you can do for yourself (and your business) is to consider your year from… Read more »

Handling Difficult Co-Workers

Everyone is different, which makes it hard to determine the best way to deal with someone. If you’re having difficulty with a person, the best way to help is consider who you’re dealing with, and go from there. Types of… Read more »

Company: No time to take time!

An article was brought to my attention by one of my colleagues that I think makes plenty of sense. The Globe And Mail recently wrote an article called Information-rich and attention poor, on how we as a society have an… Read more »

Professionalism in E-mail

E-mail is the most common method of communication among business professionals today. It allows people to communicate with numerous people from various organizations regarding many different topics. This saves countless hours for many people, ultimately making the business more efficient.… Read more »

The new Silicon Valley?

I remember in the 90’s when during the tech boom there were countless new programs and technologies being introduced. Silicon Valley was the Mecca for all tech companies. Everybody thought that they had the new and best thing that would… Read more »

Article in Exchange Magazine

One of our Business Development Managers has had an article in the June edition of Exchange Magazine about how the SRED program can be used to help improve your business’s bottom line. You can read this article here.

The Importance of Customer Service

What do you think of when you hear the term “Customer Service”? The first things that come to my mind are retail jobs and call centres. But, if you think about it, pretty much everything that you do at work… Read more »

“Real People” friendly

Over the weekend, I came across a blog post about whether our blogs are “Real People” friendly, and that got me to thinking. Yes, it’s important that our blogs are “real people” friendly… but so is everything that we use… Read more »